Recent Posts

What Happens to Your Belongings After a Disaster?

12/14/2018 (Permalink)

Why SERVPRO What Happens to Your Belongings After a Disaster? We have a large warehouse for in-house storage to keep your items safe and secure.

Water and fire damage affect not only the structure of your house but also your belongings. SERVPRO of Raytown/East Kansas City understands that your home is more than a structure. Your furniture, clothing, keepsakes, and other belongings are important to you. Your belongings are important to us, which is why we provide the following to help restore and protect your belongings while we are restoring your home.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Raytown/East Kansas City can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

On-Site Storage

We have in-house storage where we can keep your belongings safe from further damage, and can provide cleaning and restoration services for your belongings. We have four warehouses dedicated to storage where we can keep your items safe and secure. Your items will be placed in clearly identified and secured containers. You can rest assured that your items are being taken care of.

Contents Claim Inventory Service

When emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

If your home and belongings need restoration services, rest assured that SERVPRO of Raytown/East Kansas City has you covered. We can pack out, store and restore your belongings. Give us a call today at 816-737-8776. 

ERP's and Why They Are Important

12/5/2018 (Permalink)

Being a business owner can have many responsibilities, and you may have to take on multiple roles.

In most cases, disaster is the last thing you are thinking about, but every business owner, regardless of how new or old your business is, should have a plan and guide for what to do in the event of a disaster.

SERVPRO of Raytown/East Kansas City offers a free community service called the "Emergency Ready Plan", or an ERP.

ERP's are handy little guides that we make at SERVPRO that contain basic information regarding your property, who owns the property, and where your emergency shut off locations are.

We document and photograph where your electrical, water, and gas shut offs are, as well as your sprinkler system and security system. We also have the contacts for those utilities companies in the event that you must make contact.

Key contacts are also listed in the ERP, such as the owner, the insurance agent for the property, the SERVPRO representative, and the managers of the building.

The emergency contacts and services page has the fire department and police department's emergency and non-emergency numbers as well, that way, if contact is needed, you know where to find all those phone numbers and contact points.

It's very beneficial to have an ERP because although the business owner might know where everything is and who to contact, your employees might not know. Having a guide like this can help so much if the business owner is not present.

ERP's are very convenient as well, we are able to provide a paper copy, and we can provide a digital version on the Ready Plan app! Which makes ERP's very easy to access in times of need.

When you run a business, it's good to prepare for not just the next day's shift, but for the things that happen unexpectedly.

SERVPRO of Raytown/East Kansas City is always here to help!

Tips to Keep Mold Out of Your Bathroom

11/27/2018 (Permalink)

Mold Remediation Tips to Keep Mold Out of Your Bathroom Moisture control is the key to mold control.

Let’s face it, when it comes to parts of our homes we wish we didn’t have to think much about, the bathroom would probably top that list. For most of us, the bathroom is the one part of the house that we want to get away from, just as quickly as we entered. And as a cleaning and restoration company who often finds ourselves entering into some pretty serious bathroom maintenance concerns, we’ve found that mold damage is one of the worst issues to face.  That’s why we wanted to share some worthwhile information with you so that the next time you’re cleaning your home or doing various housekeeping chores, you can have some helpful pointers in mind for keeping mold growth at bay in your bathroom.

"Bathrooms are common places to find mold because heat and moisture accumulate on a regular basis, and this happens to be the perfect environment that mold needs to grow." Some common reasons why mold growth is found especially in the bathroom are due to:

  • Lack of air circulation and ventilation that traps moisture after bathing
  • Leaky toilets, sinks or pipes
  • Improper installation of bathtub pan or shower building materials
  • Other damp organic materials such as rugs, paper products, wood, wallpaper, drywall, etc…

There are several different methods you can follow to prevent mold growth.

  • Make sure you have a bathroom fan that works and is the right size in relation to the size of your bathroom
  • If you don’t have a bathroom fan or window, take some time to dry the wet surfaces (walls, mirror, and ceiling) with a towel after your shower. Squeegee your shower walls to get rid of extra moisture.
  • Seal the grout in your tile annually to ensure its water proof. Repair or replace damaged grout and caulk.
  • Leave bathroom windows and doors open after your shower to let all the steam out. We recommend doing this for at least a half hour after bathing.
  • Clean the bathroom with eco-friendly mold-preventing cleaners like Concrobium or Sporicidin. Also, general household cleaning solutions with bleach can be a great way to lessen the likelihood for mold to growth on dust, dirt and buildup on surfaces.
  • If you’re going out of town, don’t just turn your thermostat off. Keep it at 74 or below to prevent a mold fest.
  • Check your sinks for leaks.
  • Spread the shower curtain back out after your shower to prevent mold from growing in the folds.
  • Clean the bathroom regularly, at least once a week. Don’t forget easy-to-miss places like the shower walls. Wash your cloth shower curtain and rug too!
  • Call SERVPRO of Raytown/East Kansas City for additional tips and tricks for what to do (and NOT DO) if you have found mold growing in your bathroom.

Stay Safe While Using Space Heaters

11/6/2018 (Permalink)

Fire Damage Stay Safe While Using Space Heaters Be Mindful When Using a Space Heater. Keep Your Home Safe.

It's getting to be that time of the year where a space heater seems like the perfect appliance to make a room a little cozier.

Fire does not care what season it is or whether or not it’s cold outside. Cold weather related fires are extremely common, especially when you are trying to keep warm. 
 
Our offices in Raytown/East Kansas City have experience in fire damage from space heaters and can provide you with some tips to help avoid having to deal with these types of destructive events this coming Autumn and Winter. 
 
SERVPRO of Raytown/East Kansas City technicians understand that accidents happen. Placing space heaters too close to other objects or using the wrong type of heater in a particular area can cause severe problems. Please take a moment to consider some factors leading to these fires.
 
Oil Heaters - Should be used in areas where there is the possibility of moisture. This eliminates any electrical hazards that may be present due to water conductivity. Always keep a safe distance to avoid contact burns. 

Electric Heaters - These heaters come in a variety of shapes and sizes and can be useful for many areas in your home. However, they should never be left unattended. Thinking of electric heaters as giant toasters can help you understand how important it is to keep a constant eye on them. Make sure you have sufficient wattage to run the device and never use extension cords.
 
Our SERVPRO of Raytown/East Kansas City staff gets an incredible amount of space heater-related calls every year when the weather gets to get chilly and blustery. People are trying to stay warm and use space heaters quite often for this purpose. However, using a space heater does not need to cause so many problems during a cold spell. Just use common sense, and always follow the directions of the manufacturer.

The professional technicians at SERVPRO of Raytown/East Kansas City state that you follow a few simple guidelines when operating your space heaters. 
 
1) Always place space heaters on a flat, solid surface for proper stabilization. 
 
2) Purchase heaters with an automatic shut-off feature to prevent dangers from tipping. 
 
3) Maintain proper spacing between heaters and other objects in your home. 
 
4) Never leave children or pets unsupervised around operating heaters. 
 
5) Shut your heaters off properly before leaving your home or going to sleep. 
 
Following these guidelines does not ensure that you will never have to deal with fire damage from space heaters. However, you are less likely to have an unwanted consequence. If this sort of incident still strikes your home this cold weather season, make the call to our offices at 816-737-8776 immediately. We will respond quickly and provide you with the services you need to get back to normal fast. 

Understanding the Timeline of Water Damage

11/2/2018 (Permalink)

Understanding the Timeline of Water Damage

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Raytown/East Kansas City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Raytown/East Kansas City arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 SERVPRO of Raytown/East Kansas City 816-737-8776

Here is a Typical Timeline for Water Damage

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

 More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Raytown/East Kansas City

SERVPRO of Raytown/East Kansas City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Immediate Service in Raytown/East Kansas City, MO

10/30/2018 (Permalink)

SERVPRO of Raytown/East Kansas City provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Raytown/East Kansas City. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7/365 at 816-737-8776

Residential Services

Whether your Raytown/East Kansas City home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Raytown/East Kansas City commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Common Types of Mold Found in Homes

10/26/2018 (Permalink)

Mold Remediation Common Types of Mold Found in Homes You need to know what type of mold you're dealing with for health issues.

Mold comes in many types and forms. In fact, there are more than 100,000 types of mold including about 150 types of mold found in homes--each of which can have several subtypes. The good news is that most people tolerate exposure to moderate levels of many different molds without any apparent adverse health effects. The bad news? Some molds may cause health effects.

In this post you’ll learn about identifying some common types of mold in your home.

The HGTV website provides some good mold information. The most common types of mold you may find in your home include aspergillus, cladosporium, and stachybotrys atra (black mold).
Aspergillus is a fairly allergenic mold that is commonly found on foods and in home air conditioning systems. Cladosporium is typically a black or green "pepper like" substance that grows on the back of toilets, painted surfaces and fiberglass air ducts.

Black Mold (Stachybotrys Atra)
Black mold is most likely to appear in your home in places that are particularly warm, humid, and damp—like basements or crawlspaces that may have leaks or other sources of moisture. You can identify black mold by its black color. Most other molds are green or gray in color.

Removing black mold is a step-by-step process that requires patience, an investment in protective gear, black mold removal products, and the courage to brave dark, cramped spaces inhabited by fungus. These are among the reasons why many homeowners hire SERVPRO of Raytown/East Kansas City to remove black mold.

Mold or Mildew: What’s the Difference?
Mold and mildew are types of fungi. Typically, mold is black or green, and mildew is gray or white. Mold tends to grows on food, while mildew grows on damp surfaces, like bathroom walls, basement walls, or fabrics. Mold grows in the form of multicellular filaments or hyphae, while mildew has flat growth. Mildew is often referred to as a kind of mold.

Orange or Red Mold
Mold that appears to be orange or red in color is usually found outdoors. It thrives on decaying plants and moist wood. This type of mold, which can appear slimy, is harmless. The main reason to remove it (should you decide to) is for appearances.

Aureobasidium
Often referred to as “bathroom mold,” aureobasidium is found on caulk, windows, bathtubs, and showers. It’s a black mildew.

Wallemia
This type of mildew is relatively harmless and grows in dust in homes. Wallemia does not need moisture to grow.

Fusarium
This toxic mildew is very common after a flood. Exposure to fusarium may cause some negative health symptoms.  

The Importance of Testing
Unfortunately, you can’t identify most types of mold in your home with a photograph or with your naked eye. Most molds look similar. What you can do is send a sample for testing to a qualified mold laboratory.

We know mold. Call SERVPRO Raytown/East Kansas City at (816) 737-8776

Remember that it’s critical to know the types of mold and the amounts you inhale.  If you’re concerned, consider testing the air in your home or call SERVPRO of Raytown/East Kansas City.

Water Damage Requires a Quick Response

10/24/2018 (Permalink)

Floods, rainstorms and tornadoes can become massive water damage threats to businesses during the often-stormy spring and summer months. Facilities plagued with such water woes this season must take quick action.

You won’t see it emphasized on the nightly news when a disaster hits, but water damage can represent potentially huge disasters for businesses and building owners and operators. 

Water damage can mean much more to a business than just wet and soggy carpets. There are other common, more significant problems businesses face when water wreaks havoc on property, such as indoor air quality problems. Mold and mildew grow rapidly in damp, humid environments, leaving behind an unpleasant smell that permeates floors, walls and ceilings, even after the water has been removed. It also can create health problems for employees. 

Damage to the building’s structure and foundation also can be an issue. When water sits inside a building for a period of time, the walls, ceilings and floors absorb the water, which threatens the overall structural integrity of the building and creates an unsafe environment. Total reconstruction of the building often becomes the only option. 

Another major threat to business is the loss of expensive equipment, which often can cost hundreds of thousands of dollars to replace. 

To minimize water damage, there are two critical steps that need to be taken:

  1. Act fast to assess the situation; and
  2. Control the environment within the building.

Act Fast and Call an Expert

The absolute first step to take is fast action. Damage resulting from water and flooding is very progressive. The longer the water flows or wet conditions are allowed to exist, the greater the recovery problem becomes. A water damage consultant must come in immediately to survey the situation. 

In a typical scenario, a team of water damage recovery professionals is dispatched to the site to perform a thorough inspection and fully determine the extent of the damage. A disaster reclamation partner also will develop an intense restoration plan and determine which items are worth restoring and which are better replaced. 

You can’t always save everything by drying, but you can save a tremendous amount. It’s not unusual to save between 30 and 70 percent of the cost needed to reconstruct a facility.

Controlling the Interior Environment

Another key in limiting water damage is to quickly control three conditions of a building’s atmosphere: relative humidity, temperature and air circulation. Fast, effective action at this point will generally confine the damage to the area that was directly affected by the water damage event. 

The most effective way to control these conditions in a high-moisture environment, especially a large facility, is to employ professional disaster drying that combines air movers with desiccant dehumidifiers. 

Disaster drying often eliminates the need to rip out and replace walls, carpet, floor covering, hardwood floors and the building structure, which can be a huge expense. On top of that, you preclude the odors and staining caused by mold and mildew. These problems can come back to haunt you weeks later in a superficially dried building.

The Desiccant Way

When a facility has been severely water damaged, you need high volume desiccant dehumidifiers. Some larger desiccant dehumidifiers can pull 800 gallons of water out of a building in one day, compared to the typical small refrigeration units that remove about five gallons a day. 

Many people are surprised that “solid” materials such as concrete and hard woods absorb moisture. But they do and rather quickly. 

Getting the water back involves a phenomenon called migration. Migration is the tendency for water molecules to move toward a low vapor pressure. When a room is filled with very dry air, which has low vapor pressure, trapped water migrates outward and is evaporated from the surface by the dry air. As the air in the room fills with water vapor, we expel it. We then replace it with more dry air and the process continues. 

It’s also essential to be sure the equipment being used is sized right. Inappropriately sized drying equipment can lead to insufficient drying and long-term problems with the building. Only large-volume dehumidifiers could provide the massive drying power needed to dry the space quickly and thoroughly.

Best Defense: A Disaster Recovery Plan

To minimize damage and costs, companies need to think ahead about what to do in a water damage event and contact a water damage expert to create a Disaster Recovery Plan (DRP). 

A DRP can limit the extent of water damage occurrences by defining and prioritizing the recovery of areas within a facility and stating immediate next steps. Proper planning and fast action are most certainly the best defense to preventing a catastrophic water damage event.

What You Need to Know About Black Water

10/22/2018 (Permalink)

If your home has experienced serious flooding, you’re probably facing extensive water damage. Flood water is considered black water, which means you will need to call in experienced remediation specialists in Raytown/East Kansas City, MO, who understand the best practices for restoration to handle the cleanup. This is because black water poses a serious threat.


What Is Black Water?


During a flood, sewers and toilets can overflow, pipes can burst and flood waters can pick up any number of contaminants as they flow through an area. This contamination with feces, urine and other dangerous pollutants are what make flood water “black.” Any stagnant water that has been around long enough to support the growth of harmful bacterial is also considered black.


Why Is It Dangerous?


Contaminated flood water carries dangerous bacteria that can cause humans and animals to become sick. This can occur from accidentally swallowing water or having it come into contact with small wounds or scratches. This includes the flood water saturating possessions after the bulk of the flooding has receded, which is why you should not attempt your own water damage cleanup. Diseases that can be caused by black water include the following:

• Hepatitis
• Gastroenteritis
• Giardia
• Campylobacteriosis
• Typhoid
• Cholera


What Should You Do About It?


Because flood water is considered black water, you shouldn’t attempt to clean your own home after a serious flood. Contact a professional remediation service in Raytown/East Kansas City, MO, to handle it for you. After its representatives have assessed the situation, they will begin the process of extracting the remaining water, disinfecting your home and drying it out with industrial equipment. It’s critical this process happens quickly to avoid irreversible damage and mold growth.

When you’re facing water damage after a flood, don’t endanger your family’s health by trying to clean it up yourself. Hire a trained professional who has the knowledge and specialized equipment to handle the damage safely and effectively.

Keeping Your Business Above Water After Water Damage

10/18/2018 (Permalink)

Flooding and water damage events at Raytown/East Kansas City commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Raytown/East Kansas City

SERVPRO of Raytown/East Kansas City specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.