Recent Posts

Why Choose SERVPRO Fire Restoration for your Raytown/East Kansas City Home

3/21/2019 (Permalink)

Fire Damage Why Choose SERVPRO Fire Restoration for your Raytown/East Kansas City Home The professionals at SERVPRO can thoroughly clean smoke and odor residues left behind after a fire.

Fire Restoration

A fire in your Raytown/East Kansas City residence can leave you unsure of how to save the contents of your home and preserve its structural integrity. Most homeowners can concede that restoring the damage to their home is simply too great a task to handle on their own and choose to seek out reputable and experienced restoration professionals instead.

Finding the right professionals to handle the fire damage in your Raytown/East Kansas City residence boils down to which reputable company is willing to ensure that the job gets done safely, correctly, and above all else, efficiently. While there might be several options you can choose from, here are some considerations that might set our SERVPRO team apart.

Rapid response times help to mitigate damages that your home experiences even after a fire have gotten extinguished. This pre-emptive effort helps to keep overall restoration costs down and limits the amount of time the process takes overall. One of our SERVPRO mottos is to be Faster To Any Size Disaster, which is more than just a catchphrase.

Another process that sets our restoration team apart from some of the other options that exist for you to choose is our commitment to the contents of your house. We work quickly to determine at-risk items and remove them from the affected areas of your home for faster and more concentrated restoration efforts, but also to keep further damages from occurring to the items themselves.

These items get cleaned and deodorized individually, along with closer inspection to determine their need for restoration. Once the project nears completion in your home, these cleaned and restored individual items removed from your house get returned to their original positions.

There are many companies that you can choose from when it comes to fire restoration in your home. Our crew works to provide the best quality service encompassing the work that we do in your home and our commitment to providing the best in customer consideration. If you experience a fire in your home, trust our SERVPRO of Raytown/East Kansas City team to help you get things back to pre-damage condition. Give SERVPRO a call anytime at (816) 737-8776.

The Importance of Pretesting for Water Categories

3/8/2019 (Permalink)

Water Damage Claim

Anyone who has experienced flooding is likely familiar with the various colors associated with floodwaters: white/clear, gray and black. These colors are often tied to a category and a classification which specifies the amount of safety precautions necessary and the level of mitigation and clean out. When filing a claim, it is critical to know the category and classification because each ascending level impacts the severity and costs of damage. Therefore, pretesting is used to designate the category and classification of water to ensure that claims and restorative preparations are efficient and accurate.

1. Category One

When filing an insurance claim, category one, or white/clear, water is the least expensive to remedy. The source is sanitary, meaning that there is no harmful bacteria or sewage present. While this category can be a relief, it is still necessary to act quickly to remove the water and repair the damage. If the water sits for too long, it can be contaminated by other items in the area, causing an elevation in category or classification.

2. Category Two

If the water is found to be category two, or grey water, through pretesting, then it is best that you do not go near it. This result indicates that there are organic and inorganic substances in the water and that you may become ill if it is consumed or touched.

3. Category Three

Category three, or black water, is the most dangerous water. The level of contamination includes sewage, chemicals, bacteria and possible toxins. It is likely that your insurance agent and company will recommend a disaster restoration specialist in the Raytown, MO area who will probably seal the space as they work to remove the water safely.

Insurance claims require accurate representations of the damage to a property. Pretesting provides those assessments for insurers by providing definitive information about the category and classification of the water and damage to your home.

Storm Season to Come to Raytown/East Kansas City, MO. Are You Ready?

3/4/2019 (Permalink)

Water Damage and how SERVPRO of Raytown/East Kansas City can help.

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
  • ed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

For help restoring your residential or commercial property after a water loss, call SERVPRO of Raytown/East Kansas City at 816-737-8776.

We’ll make it “Like it never even happened.”

Mold Prevention that Works

2/20/2019 (Permalink)

Although there are a variety of challenges that residential and commercial property owners can experience, the presence of mold is particularly problematic. This is the case for many reasons, including the fact that mold can cause health problems and decrease the structural integrity of one’s property. There are ways to prevent the growth of mold, but your best course of action is hiring a professional mold remediation company.

Try implementing some or all of the following six mold prevention tips:

  1. Invest In A Dehumidification System.

One of the best ways to prevent the growth and proliferation of mold is to invest in an air conditioner that features a dehumidification system. These systems are effective in removing moisture from your property. Once the moisture is removed, the mold is deprived of one of the vital nutrients that help it grow.

  1. Be Cautious When Turning The AC Off.

Make sure that you are cautious when you turn off your air conditioner. In climates that are humid, a long-standing period of inactivity can enable humidity levels to become dangerously high. If the humidity level becomes extremely high, it creates the moist environment necessary for mold to grow and thrive.

  1. Use Insulation.

Another strategy you can use to prevent mold is the use of insulation. By installing insulation as well as vapor barriers, you can prevent condensation from accumulating on objects like plumbing fixtures, beams, and water pipes.

  1. Avoid Standing Water.

Stagnant water can become a breeding area for mold. Since this is the case, make sure that you keep your tubs, showers, sinks and all other wet regions of your property free of standing water.

  1. Review Your Applications.

Another strategy for mold prevention is application review. Make sure that all of your construction, design, and architectural applications are effective in preventing water from coming in contact with the interior of your property and goods. Specific regions of concern include poorly designed balconies, pitched roofs, improperly installed flashing, doors, windows, thin stucco, and vapor barriers.

  1. Maintain Structure Regularly.

One final way to help prevent mold growth is to ensure that the integrity of your building envelope is maintained. You can achieve this objective by investing in regular roof flashing, caulking, sealing, and inspections of the exterior.

Mold can be a severe problem for residential and commercial property owners to handle. However, using the prevention tips and tricks outlined above can help you keep your property mold-free. In the event that mold growth does transpire, call a professional restoration company. They have extensive experience in the mold remediation field and can assist with your mold restoration needs.

The Restoration Company for All Insurance Adjusters

2/8/2019 (Permalink)

As a leader in fire and water cleanup and restoration, SERVPRO of Raytown/East Kansas City offers your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

SERVPRO of Raytown/East Kansas City is uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages. We understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

Emergency Response to Claims

Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." Our highly-trained professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

At SERVPRO of Raytown/East Kansas City we can provide an itemized loss inventory. You will receive a link to an inventory site that will provide pictures of important items and the status of the contents in the cleaning process.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • On-line Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data
  • Performance Comparison to Industry Standard

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Our staff is trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to all SERVPRO Franchise Professionals at SERVPRO Industries, Inc.'s state of the art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Raytown/East Kansas City, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim
  • Implementation of best practices and job process programs
  • National Accounts qualification criteria and annual compliance checks
  • Crew and vehicle standards
  • Insurance requirements
  • File documentation requirements
  • Quality assurance program

Serving Adjusters and Their Clients

Our job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim and not to deal with problems from vendors. Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. Our documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO of Raytown/East Kansas City a leader in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Call SERVPRO of Raytown/East Kansas City today at 816-737-8776!

Ice Damming; What is it?

2/7/2019 (Permalink)

Weather is often the most obvious culprit behind a host of problems including building or structural damage, injuries, mold growth, water damage or flood.

An ice dam is a common occurrence in winter in areas where snow is in plenty such as the Hereford Zone. Basically, an ice dam refers to build-up of ice on sloped roofs’ edges of heated buildings. The build up occurs when melting snow beneath a snow pack reaches the roof edge or eave and freezes there.

The frozen snow on the eave prevents the meltwater drainage that further builds the ice dam. The backup of meltwater causes water leakage and structural damage to buildings and their contents. Ice dams can also damage ceilings, walls, insulation and other areas. When there are areas of dampness, the risk of mold growth is also high.

What causes ice dams?

Along with snow, the outside surface temperature on the roof should be more than 32 degrees F with lower surfaces on the roof being less than 32.  When outer surface temperature is more than 32, the snow begins to melt. The melted snow flows down into the roof and reaches the lower surface where the temperature is less than 32 and here is where it freezes forming an ice dam.

Sources of heat within the building lead to formation of ice dams include:

  • Chimneys
  • Air leakage
  • Improper insulation
  • Exhaust systems

Ice dams and injuries

Ice dams can cause serious injuries and some businesses and homeowners have experienced property damage up to $20,000 because of this phenomenon.

Many of the claims are because of property damage that occurred due to pooled water in the ice dam or roofs collapsing.

Why choose SERVPRO? SERVPRO is the leading specialist in water removal and clean-up when your property or structure is at high risk of damage from ice damming or water leaks. With state-of-the-art drying techniques and water removal equipment, SERVPRO can help restore the building to its original glory.

Get Your Business Back in Action

2/5/2019 (Permalink)

Flooding and water damage events in Raytown/East Kansas City commercial properties are often complex with numerous issues that require a knowledgeable and flexible response.  Whether we're dealing with a small water cleanup or a large scale water event, we work quickly to assess each unique situation and isolate the damaged area.  In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budget.  We understand that every hour spent cleaning up is an hour lost revenue & productivity.  So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

About SERVPRO of Raytown/East Kansas City

SERVPRO of Raytown/East Kansas City specializes in the cleanup and restoration of commercial and residential property after a water damage event.  Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property!

Understand our Terms and Lingo

1/23/2019 (Permalink)

Why SERVPRO Understand our Terms and Lingo Terms used in the Insurance Industry by restoration professionals.

SERVPRO of Raytown/East Kansas City is always "Here to Help". We know the jargon can be confusing so we usually try to break it down as easy as we can out in the field, but we know that our customers like to stay informed. Here are some common terms used in the field with their definition so you can understand better what is happening in your home or business.

Anti-Microbials: A substance, mechanism, or condition that inhibits the growth or existence of an organism.Commonly applied after a water damage to prevent mold from developing.

Fire Damage Recovery: The process of restoring and recovering property and belongings after a fire. The objectives include minimizing existing damage, damage mitigation, structure stabilization, soot & odor removal and reconstruction.

Fungi: The unicellular or multicellular eukaryotic/ DNA organisms embracing a large group of microflora including: molds, mildews, yeasts, mushrooms, rusts and smuts.

HVAC: Heating, ventilation and air conditioning.

HEPA Filter: High efficiency particulate air filter, a specialized filter capable of removing 99.7% of particles. Commonly used in mold or odor job sites. HEPA Vacuum or HEPA air scrubber. 

Masking Agents: Designed to prevent or remove heightened awareness to odors by providing a fragrance, which is stronger and more pleasant to smell while the source of the odor is being eliminated.

Smoke Damage Removal: Neutralizing or removing smoke odors that linger after fires.

Smoke Particles: Smoke is composed of gases / sometimes aerosols, and airborne solids. Dry wood, natural fibers and paper all produce small non-smearing material. Plastic, foam, and rubber (polymers) produce large easily smeared residues.

The Difference Between Storm and Flood Damage

1/9/2019 (Permalink)

With the rainy season beginning in Raytown/East Kansas City, MO, it’s important to understand the difference between storm and flood damage so you can protect your commercial property appropriately. Two key differences can help you prepare your property ahead of time and understand what you can do now to prevent extensive damage.

1. Storm Damage Is Not Exclusively Due to Water

Property damage resulting from a storm is all encompassing. Yes, there tend to be rain and flood watches during storms, but there are other concerns that should be on your radar. Wind gusts can pose a threat to the structure, particularly when there are strong gales that are seen in tornadoes and hurricanes. High winds can also result in flying debris, toppled trees and structural damage in more serious cases.

Ensuring that windows are boarded and trees are planted a reasonable distance from the structure are smart practices to help prevent damage due to a storm. Also, routinely checking the roof and HVAC system to make sure they are sealed properly can prevent future storm damage as well.

2. Flood Damage Is Not Exclusively Due to a Storm

Commercial property owners tend to associate flooding with heavy rain storms. While those storms can play a large role in flood issues, there are other instances where floods can damage the office space. The plumbing can be a common culprit, so ensuring all pipe work is in the best possible shape and having proper sealants on pipes can help you avoid these types of flood hazards. Water damage from a flood can result in ruined carpeting and weakened floors or walls if the water stands for an extended period.

Understanding the difference between storm and flood damage will help you know all the risks your commercial property may face, as well as how to prepare. If your commercial space in Raytown/East Kansas City, MO, does ever suffer harm from floods or storms, contact restoration professionals to make your space like new.

Water Heaters

12/31/2018 (Permalink)

SERVPRO of Raytown/East Kansas City has seen countless water heaters cause damage inside homes. A water heater’s useful life varies, depending on the type of water heater, the quality of the unit, and how well it’s been maintained. As long as it’s still heating water sufficiently, without leaks or strange noises, you might still get a few more years of service from it.

A traditional tank-type water has a life span of around 8 to 12 years. An anode rod protects the interior lining by attracting all corrosive particles through a process called electrolysis. When the rod is no longer capable of doing its job. Those particles settle at the bottom of the water tank. This eventually destroys the lining.

A tankless water heater (also called “on-demand” water heaters) can last you up to 20 years, sometimes even more. These water heaters do not continuously work to maintain a supply of hot water, which makes it last longer. Eventually, tankless water heaters will also suffer from corrosion and require replacement.

Make sure to watch for warning signs once your water heater hits it’s second half of life. Some warning signs can be a banging or rumbling noise, tinted hot water, a drop of temperature water, or water pooling around the base of the heater tank can also suggest bad news.